Microsoft’s recent Windows 11 update (KB5062660) is making headlines for all the wrong reasons. Since its release, users across Melbourne and beyond have reported a range of issues, including:
What’s Happening with KB5062660?
Microsoft’s recent Windows 11 update (KB5062660) is making headlines for all the wrong reasons. Since its release, users across Melbourne and beyond have reported a range of issues, including:
- SSD and HDD Failures: Some systems experience drive errors, disappearing storage, or even data corruption after installing the update.
- Slow Performance: Startup apps and overall system responsiveness can become sluggish.
- Installation Failures: The update may fail to install, get stuck in a loop, or revert your system to a previous state.
- Strange Desktop Behavior: Unnamed folders may appear on the desktop, especially after upgrading from Windows 10 or on certain Dell devices.
- Firewall & Event Log Errors: Event log warnings related to Windows Firewall, though Microsoft says these can be ignored, are causing confusion.
If you’ve encountered any of these problems, you’re not alone—and you don’t have to tackle them on your own.
What Should You Do If You’re Affected?
- Check if KB5062660 is Installed:
Go to Settings > Windows Update > Update History to see if this patch is listed. - Back Up Your Data:
Before making changes, ensure your important files are safely backed up (ideally both locally and to the cloud). - Uninstall the Update (If Needed):
If you’re experiencing issues, you can try uninstalling the update:- Go to Settings > Windows Update > Update History > Uninstall Updates.
- Select KB5062660 and choose Uninstall.
- Run Windows Troubleshooter:
Use Microsoft’s built-in troubleshooter for update-related issues (Settings > System > Troubleshoot). - Monitor Microsoft’s Official Channels:
Microsoft is actively working on fixes. Keep an eye on their release health page for updates.
How Tbourke Solutions Can Help
Dealing with Windows update headaches can be stressful—especially when your work or business depends on a stable, secure system. That’s where Tbourke Solutions comes in:
1. Expert Diagnosis & Repair
With over 20 years’ experience, we quickly identify and resolve Windows update issues, including those caused by KB5062660.
2. Data Recovery & Backup
If you’ve suffered data loss or drive errors, we offer fast, transparent recovery services and can help set up robust backup solutions to protect you in the future.
3. Proactive IT Support
We provide managed IT services for SMEs, families, and individuals across Melbourne’s west—ensuring your systems are secure, up-to-date, and running smoothly.
4. On-site & Remote Support
Whether you need help at your home, office, or remotely, we tailor our service to your needs and schedule.
5. Clear, Jargon-Free Advice
We explain your options in plain English and recommend the best course of action for your situation.
Next Steps
If you’re experiencing problems with the latest Windows 11 update, don’t risk further downtime or data loss. Contact Tbourke Solutions for fast, local support—on-site or remote. We’ll get you back up and running, and help you stay protected from future IT surprises.
Contact us today
- Phone: 0426 226 763
- Email: contact@tbourke-solutions.com.au
Serving Hillside, Caroline Springs, and all of Melbourne’s west. Local, reliable IT support when you need it most.
